Effective Date: 1 Jan 2025
At MarketingBundle.net, we strive to provide high-quality digital products that help you grow your business. However, we understand that situations may arise where a refund is necessary. Please review our refund policy below.
1. Eligibility for Refunds
Since our products are digital and instantly accessible, we generally do not offer refunds. However, we may consider refund requests under the following circumstances:
1.1 Duplicate Purchase
If you accidentally purchased the same product more than once, we will issue a full refund for the duplicate transaction.
1.2 Non-Delivery of Product
If you do not receive access to your purchased product due to a technical issue, please contact us within 7 days of purchase. We will assist you in resolving the issue or provide a refund if necessary.
1.3 Defective or Corrupted Files
If the digital product you received is corrupted or not functioning as described, we will attempt to fix the issue. If we are unable to resolve it, we may offer a refund or replacement.
1.4 Unauthorized Payment
If you believe your payment was made fraudulently or without your authorization, please contact us immediately. We may request additional verification before processing a refund.
2. Non-Refundable Situations
Refunds will not be issued in the following cases:
- Change of Mind – We do not offer refunds if you simply decide you no longer need or want the product.
- Failure to Read Product Details – It is the customer’s responsibility to review product descriptions before purchasing.
- Partial Use – If you have accessed or used a portion of the product, refunds may not be granted.
- Third-Party Issues – We are not responsible for compatibility issues with third-party software or tools.
3. How to Request a Refund
To request a refund, please contact us at hello@marketingbundle.net within 7 days of purchase with the following details:
- Order number or transaction ID
- Reason for the refund request
- Screenshots or details of the issue
Our team will review your request and respond within 3-5 business days. If approved, refunds will be processed back to the original payment method.
4. Changes to This Policy
We reserve the right to modify this refund policy at any time. Any updates will be posted on this page with a revised effective date.